Thank you for choosing Tranquility Times American. We are committed to providing fast, reliable, and secure shipping for all orders placed on tranquilitytimesamerican.com. Please read our shipping policy carefully to understand how we process and deliver your orders.
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
In rare cases of high order volume, processing may be delayed slightly. If there is a significant delay, we will notify you by email.
We offer standard shipping to addresses within the United States. Typical delivery times range from 3 to 7 business days, depending on your location and the shipping carrier.
🚚 Estimated delivery window: 3–7 business days after processing.
Currently, we do not ship internationally. We only deliver within the continental United States, Alaska, and Hawaii.
Standard shipping: Flat-rate or free depending on current promotions.
Shipping costs (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on select products or order totals as part of promotional campaigns. These terms will be clearly stated on the product page or during checkout.
Once your order ships, you will receive an email containing your tracking number and a link to the carrier’s website where you can monitor delivery progress.
If you do not receive tracking information within 3 business days of placing your order, please contact us at:
📧 Email: [email protected]
If your package is marked as “delivered” but has not arrived:
Check with neighbors or household members.
Contact the shipping carrier directly for more information.
If the package is still missing, email us within 10 days of the marked delivery date so we can initiate a claim or assist with resolution. We are not responsible for packages lost due to incorrect addresses provided during checkout.
Please ensure all shipping details are correct at the time of purchase. We are not responsible for orders shipped to incorrectly entered addresses. If you realize there’s an error, contact us immediately before the order ships.
If your product arrives damaged:
Email us within 48 hours of delivery.
Include clear photos of the damage and the packaging.
We will evaluate the case and, if approved, send a replacement at no additional cost.
For all other shipping inquiries, please contact:
📧 Email: [email protected]
We appreciate your trust in Tranquility Times American and strive to ensure a smooth and positive delivery experience.
All rights reserved by Tranquility Times American. Do not reproduce or distribute without permission.